How to Grow a B2C Company

Johnny Grow


Ready to fast-track revenue growth?

What We Can Achieve Together

Increase Consumer Lifetime Value by 36%

Research shows customer expansion strategies such as Customer Experience Management, consumer affinity and CRM can increase CLV by 36% within 3 quarters.

Improve Consumer Retention by 45%

AI harvests customer data patterns to predict at-risk customers. CRM technology then initiates levers and automated processes to prevent that churn before it happens.

Expand Consumer Advocacy by 53%

Best practices such as customer engagement, social business, voice of the customer, loyalty programs and sustainability generate long-term client advocacy and customer loyalty.

A B2C Growth Strategy Framework

There are five ways to fuel B2C company growth. You can acquire more customers, increase customer share, improve customer retention, raise prices, or acquire companies.

The Johnny Grow B2C Growth Formula applies evidence-based best practices to achieve the 3 goals of increasing customer share, customer retention and customer advocacy.

B2C Growth Formula
B2C Growth Formula | Source: The Business Growth Report

Evidence-based best practices are prescriptive methods backed by consumer benchmark data that show what the highest growth companies do differently than their peers, and how they do it.

They drive B2C revenue growth using repeatable methods. They shift unsupported ideas that lack predictable results to prescriptive guidance that achieves forecasted revenue outcomes. And they are optimized to minimize investments, save time, reduce risk and improve outcomes. Because they are data driven, best practices can be modeled to show investment, cash flow impact, time to value and payback.

A single best practice will deliver incremental revenue growth. A collection will deliver exponentially more.

Best Practices

Growing B2C Business is Our Business

We partner with clients to design and implement business growth strategies that quickly grow revenues and profits.

Using evidence-based best practices we can assemble a roadmap to achieve targeted revenue results in the shortest time and least cost. The roadmap designs and communicates the revenue goal, identifies the actions to achieve the goal, mobilizes resources to execute the actions and rigorously measures progress.

Our prescriptive methods and acceleration tools bring proven techniques to achieve calculated outcomes. Our purpose-built analytics bring visibility and predictability to progress and forecasted results.

And to de-risk our programs, we round out our services with program management, organizational change management and governance.

An Onramp to Accelerated Revenue Growth

Art of the Possible Workshop
Art of the Possible Workshop

Art of the Possible

This one-day executive workshop shows what's possible in maximizing company growth.

It's helpful if you are unsure where to begin, want to compare alternatives or are in the process of creating a revenue growth plan.

An Art of the Possible workshop separates hype from fact and applies data to compare the many ways companies can drive extraordinary growth.

See the workshop agenda

Company Growth Starts Here

We welcome an introductory call to discuss the options that best achieve your goals